Returns & Exchanges
At bl-nk London, we want you to be completely satisfied with your purchase, which is why we offer a 28-day return window for all unworn garments with original tags attached. Please note that for hygiene reasons, certain items like earrings and face masks are non-returnable unless faulty.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack your items in their original packaging, ensuring all designer tags and labels remain attached to the garments.
Ship the Items
Print your generated return label and drop off the parcel at your nearest authorized carrier location; please retain your proof of postage.
Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing